They are very thorough in reminders, they adhere on the protocols and the receptionist is very polite and friendly.  The best dentist that I had so far in my experience, I felt  brand new after the cleaning! Her hands were very light and gentle, she was so meticulous during the process and will ask you how was your pain level if she thinks that it may hurt, but she will tell you before she do, though so far with her after all the heads-up was none. I felt sleepy while on the seat actually.  Facilities wise I think they are complete , its a one stop shop for all your dental concerns. Glad to know I found this dental clinic highly recommended!